Understand a payment or fee

£5 late-cancel fee

Charged for cancelling within 1 hour of a class (or after 10pm the night before for early classes). Full explanation & review →

£10 no-show fee

Charged for missing a booked class entirely, without cancelling. Full explanation & review →

Monthly membership payment

Taken automatically on the 1st of each month. How billing works →

A payment after cancelling

Usually means your cancellation notice landed inside the 7-day window. Why this happens →

Something else

Request a refund or fee review →

Related

• How and when will I be charged?